FAQs

Where are your physical goods made?

The majority of our goods are custom made to order in London or Dubai by our team of artisans. We have bases in the USA, Europe, Mexico, Australia and Japan to ensure quality and efficiency.

How long will my order take for physical goods?

All orders take 1-2 working days to process. Our goods are all lovingly hand-made to order, quality inspected and then individually packed and shipped from their location. This should take on average 10 - 14 days. Our products are made with care, and are not rushed to compromise on quality. We appreciate your patience, and trust our craft.

Where are you based?

London, Switzerland, Dubai and sometimes the USA. It depends if it’s ski season or beach time. The beauty of working with a computer, is that you can work from anywhere and of course it truly depends on where the next mission leads to!